🔁 Returns & Refunds
Returning an item
If you’re not fully satisfied with your purchase, you may return your item within 2 days of receipt. Conditions:
- The item must be in its original condition, unused, and in its intact packaging
- Customized or discounted items are not refundable unless defective
Return Procedure
- Contact us via the return form, providing your order number
- Prepare your package and include a copy of the invoice
- Ship the package to the address provided by our team
- Once received and verified, we will process your refund within 5 business days
Refund
- Refunds are made via the same payment method used for the order
- Return shipping costs are covered by the customer, unless the item is defective
- A confirmation email is sent once the refund is issued